Patrick Schmid

Digital Strategy & Customer Experience Lead
Mercedes-AMG GmbH

CAS & Netzwerk SMART Mobility Management

Driven by SMART Data & SMART Cities

«“Digital First“ muss der Leitsatz für die Mobilitätswirtschaft der Zukunft sein, denn das haben zukünftigen Innovationen und die Gewinner gemein – sie sind Digital Champions und damit Service Champions.»

Kurzvita

Dedicated executive with 20+ years’ experience in creating and implementing cutting-edge digital and communication management strategy.

• Transformed technology startup into $100M business
• Designed and executed global marketing strategy & campaigns
• Launched digital magazines and services into 6 countries
• Shaped and realized global content strategies
• Reorganized global corporate communications spanning 5 countries
• Created digital ecosystem, customer recognition, and multi-brand strategy approach
• Customer experience and customer journey management
• Management consulting
• Integral and systemic coaching & executive trainings

I put people first and I love empowering teams, as we grow on a mission and along a vision of larger purpose – well beyond just more or better. I provide vision, integrate perspectives, tie up loose elements, and lead by example.
Put me on a mission of large scope and I will tie up loose ends, integrate perspectives, elevate trust and drive consistent strategy.

‚It is our obligation to set and maintain good example.‘